Technical Support

There a variety of ways to get support:

Look at the API Reference

Every platform comes with a complete API Reference:

• iOS : API Reference
• Android : API Reference
• Windows : API Reference
• Web : API Reference

Browse at the Sample Code

Every platform comes with a variety of samples:

• iOS : Sample Code
• Android : Sample Code
• Windows : Sample Code
• Web : Sample Code

Browse the JSFiddle Examples

These examples run directly in the browser. The same engine is used on all platforms, albeit with a slightly different API.

• JSFiddle Examples

File a Support Request

• Send an email to
• Please include in the subject line your platform and a summary of the issue.
• This will generate a tracked support request that our team will prioritize accordingly.

Visit the Forum

• Go to the Altus Developer Forum
• Search the answers there for issues related to yours.

Other Questions : Email Us

• Send email to for non-technical issues.